Meet BrickAgents
Bricky and a team of specialist AI agents work in your email, spreadsheets and business systems. They prepare the work. Your team approves it.
Use the arrows or swipe to lay the next brick.
About BrickAI
BrickAI Labs develops AI products and helps organisations adopt AI securely. We bring business understanding and technical delivery into the same team.
We started BrickAI to put that experience to work on a shared challenge: making AI useful for businesses, with security and responsibility built in.
That combination matters: a business decision, a security question and an engineering challenge rarely arrive separately.
BrickAI is part of Cloudflare for Startups and Claude for Startups.
The team behind BrickAI
people
Seven backgrounds that complement each other, working as one team.
Where could we help?
What arrives, what Bricky prepares and who approves it.
Quotes & estimates
A request by email, with its bill of quantities
Every fact quoted from the email, a confirmation reply and a row in your quote register
Estimating team
Quotes & estimates
A proposal your team has sent
The follow-up call, booked for seven days later, and a reminder
Estimating team
Property development
A short document about a plot: location, area and asking price
A report of confirmed facts, seller claims, restrictions, open questions and a recommendation
Investment team
Accounting & documents
New files in each client’s shared folder, on the schedule you set
Each document classified and filed by year, month and type, with the original kept and the move recorded
Accounting team
Healthcare
A referral by email, missing a document
The referral registered and a request to the patient drafted
Clinic staff
Healthcare
A case with everything it needs
A slot proposed from the clinic calendar
Clinic staff
E-commerce
New and pending orders from your store
The orders blocked by stock, and a replenishment request
Operations team
E-commerce
Product information from a supplier
A complete product record, with missing details flagged
Operations team
Performance Marketing
A brand’s spend so far this month
A forecast for the month and proposed budget changes
Your team
Hospitality
A guest asks for an early check-in
Room readiness checked and a reply drafted within the hotel’s rules
Hotel team
How it works
BrickAgents works inside your mailbox, files and registers, not in a chat window. Bricky sorts what arrives, the specialists prepare it and your team approves the replies.
Routine work follows your rules. Exceptions, prices and anything sensitive go to the right person on your team.
Connected to the tools you already use
Example · built around one client
Our example: a fit-out contractor that quotes floors, false ceilings and partitions. Requests arrive by email, often with a bill of quantities. We customised BrickAgents around the way they already work: their Outlook mailbox, their Excel quote map and their rules.
The work, for every request
Prepared by BrickAgents
Read the email and its attachments
Read on arrival, every fact quoted from the source
Check where the job is
Location recorded with its evidence
Add it to the Excel quote map
Registered in their own Excel template, ready to price
Confirm receipt to the client
Confirmation drafted, sent from their Outlook once approved
Follow up after the quote goes out
Next contact set for seven days later
Watch every deadline
Proposal deadlines, expiring document links and start dates raised as alerts
In practice
Follow a request through BrickAgents and the resources your team already uses.
Illustrative flow. Agents use agreed sources and permissions. Missing information and exceptions go to your team.
Quote request: shop and offices in Lagoa (bill of quantities attached)
A new quote request. I’m handing it to the specialists.
The reply is drafted and waiting for your approval.
Ready for your team
For review by Estimating team
A confirmation ready to approve, and the request in your register
Good afternoon, and thank you for your request. We have received the bill of quantities for the shop and offices in Lagoa and will send our proposal, following your article numbers, by 29 October.
ApproveSent from your Outlook and recorded in Activity. Follow-up takes it from here.
Prices and the quote itself stay with your team.
Built around the client
Bricky sits at the bottom of every page and hands each question to the agent of that area: triage, estimating or follow-up.
A polite rejection is prepared. With the switch on, it goes out 20 minutes later unless someone cancels it, and only to the original sender.
If the location or the documents are unclear, the request waits for the team.
Requests go into their approved template. Its twelve columns, layout and other sheets are kept.
When a quote is sent, the next contact is set for seven days later. Paused and closed requests stop their alerts.
Replies open with Bom dia, Boa tarde or Boa noite on Lisbon time and close with the company’s name.
The client prices and sends every quote. BrickAgents never prepares or sends a priced quotation.
What this example shows
BrickAgents brings the parts every company needs. The workflow, the wording and the rules are set with each team, as we did in this example.
This clientYour company
The BrickAgents platform
Custom AI Solutions
We define the outcome with your team, assess the available information and develop the solution around your existing systems, with clear review points along the way.
Document processing, internal knowledge search, customer support or reporting: some workflows call for a dedicated build.
We work with other sectors too. We can adapt BrickAgents or build a custom AI solution around your team’s workflows and existing tools.
Larger organisation? The same approach runs alongside custom integrations and an AI security review.
How BrickAgents handles your work and your data
Your knowledge and data remain yours; access and ownership terms are agreed before implementation.
Replies and changes wait for your approval.
Each step is kept with its sources and who approved it.
Separate databases and file storage for each client.
Infrastructure certified to SOC 2 and ISO 27001.
How we start
We identify the processes that cost your teams the most time, agree the priorities with the departments involved and solve them one at a time.
What we need from your teams: representative cases to simulate, time with the departments involved, and the access you decide to grant.
We work with the departments involved to document how the process runs today: what comes in, what is checked and who signs off.
Only the mailboxes, folders and systems the process uses, with the access your teams approve.
The specialists run simulations on representative cases while your teams review every result. We refine until it meets your standards.
Routine work follows your rules and exceptions go to the right team. Then we move to the next process.
Next step
We’ll map the agents, information and reviews it needs.
brickailabs.com